1. We process orders ONCE a day with a cut-off time of 12.00pm daily. If your order is placed after the cut-off time, the item will be shipped only the next working day.
2. All items must be paid in full before we process the delivery.
3. We use Poslaju, J&T Express, and ABX Express courier services for all West and East Malaysia delivery. The delivery charges will be shown once you check out your purchase in the shopping cart
4. For international orders we ship via TNT express (Economy Express is currently not available due to COVID-19).
5. To track your order status, use the "Order Tracking" link on our website by entering the Order number.
If you have any inquiries, kindly contact us.